Terms and Conditions

Last Updated: April 25, 2025

Introduction

Welcome to our handcrafted RadhaRani Handicrafts store. These Terms and Conditions govern your use of our website and purchase of our products. By accessing our website and placing an order, you agree to be bound by these Terms and Conditions.

Ordering Process

Order Placement

• All orders must be placed through our official WhatsApp number as displayed on our website
• Orders are confirmed once payment has been received and verified
• We reserve the right to decline any order at our discretion

Payment

• All prices are listed in the currency displayed on our website
• Payment must be made in full before shipping
• We utilize secure third-party payment processors; their terms may also apply

Product Information

Product Descriptions

• We strive to display our products as accurately as possible
• Colors may vary slightly due to monitor settings and the handcrafted nature of our items
• Each spiritual artifact is handmade, making every piece unique with slight variations

Intellectual Property

• All content on our website, including images, descriptions, and designs, is our intellectual property
• Reproduction or use of our content without permission is prohibited

Shipping and Delivery

Shipping Times

• Estimated delivery times are provided but not guaranteed
• Factors outside our control may affect delivery schedules

Shipping Responsibility

• Risk transfers to the customer once the package is handed to the shipping carrier
• We are not responsible for delays, damages, or losses that occur during transit

Return Policy

Return Conditions

• Returns must be initiated within 24 hours of receiving the product
• After 24 hours, all sales are final and no returns will be accepted
• Customer is responsible for return shipping costs unless the item is defective

Return Process

• To initiate a return, contact us via WhatsApp with your order details
• Items must be returned in original packaging and in unused condition
• Refunds will be processed within 7-10 business days after we receive the returned item

Liability Limitations

• We are not liable for any indirect, incidental, or consequential damages
• Our total liability shall not exceed the purchase price of the product
• We make no warranties regarding spiritual efficacy of our artifacts

Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.

Contact Information

For questions regarding these Terms and Conditions, please contact us through our WhatsApp number listed on the website.